Windows 7 & Voicetracking

Knowledgebase

Shout Radio Automation > Shout Automation Support > Knowledgebase

Windows 7 & Voicetracking

Solution Our Voicetracking system utilizes Sun's Java. It seems in the release of Windows 7, Microsoft in their infinite wisdom, introduced their own version of Java. Our system is not compatible with it at this time. There is a solution though:

Download and install the latest version of Java using this URL: http://www.java.com/en/download/ie_manual.jsp?locale=en&host=www.java.com:80

And then go to this page after: http://www.java.com/en/download/dt_verify.jsp?plugin=true&latest=false&users_jre=1.6.0_17
and see if Java is installed and working correctly.

Now you have to change a few settings:

In Internet Explorer, go to Tools -> Internet Options. Then click on the Security Tab. You'll see a Custom Level button at the bottom of the window, click on that.
Under ActiveX ensure the following are set to enabled:
- Run ActiveX and plug-ins – Enabled
- Download Signed ActiveX Control – Enabled
- Script ActiveX controls marked as safe for scripting – Enabled
Set the following to “Prompt”
- Download unsigned ActiveX Control – Prompt
- Initialize and script ActiveX controls not mark as safe – Prompt

Restart Internet Explorer and you should be set to go.

We do not provide Microsoft Support but if you have trouble open a support ticket and we will try to help. We have machines and customers using Windows 7.

Was this article helpful? yes / no

Article details

Article ID:	32
Category:	Shout Radio Automation
Date added:	2010-01-20 14:11:54
Views:	2077
Rating (Votes):	(79)

<< Go back